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Our policy

We have put a lot of effort into ensuring the quality of our craftsmanship and raw materials so that you receive the best quality product.

In the event that you do need to return something, our policy is as follows:

All knives, and accessories (new or used) within US & Canada address (exclude Alaska, Hawaii and U.S Territories) can be returned within 30 days of the delivery date for a full refund, exchange or store credit. We will cover return shipping.**

**We honor the same 30-day return policy for international orders and orders fulfilled to Alaska, Hawaii, and U.S. Territories. However we do not cover return shipping costs in these cases.

If you have questions regarding our return policy or want to initial a return & exchange, please contact us at hello@cookidea.com start with subject " Return and exchange".